Patient Feedback
We Pride Ourselves in the Patient Experience
Beartooth Billings Clinic wants to provide patients with safe, reliable, high-quality patient-centered care at all times. At Beartooth Billings Clinic, we pride ourselves in the Patient Experience which takes place in all settings, processes, and interactions that patients and guests encounter; from the first scheduling phone call to receiving
your bill.
The Patient Experience can be measured in quality outcomes such as the safety record of the institution, infection or readmission rates, and compliance with evidence-based processes known to enhance care. The Patient Experience can also be measured by patient satisfaction of ease of access to scheduling appointments, patients being treated with courtesy and respect, and patients understanding the plan of care when they leave.
Our Vision of “Be a National Leader for Excellence in Integrated Rural Health Care” is the foundation that guides our patient experience.
Patient Experience Historical Survey Results 2024-2025
Custom Survey Solutions Inc. administered an electronic patient survey on behalf of Beartooth Billings Clinic. The survey was completely confidential. The below graph illustrates the average feedback for the specified department.
Overall Average Results by Department Top Box – % of Agree & Strongly Agree Responses
Patient Testimonials and Grateful Patients
Our clinic takes pride in being a part of countless inspiring patient success stories. Seeing our patients thrive motivates us to continue delivering exceptional healthcare every day.
Patient Rights and Responsibilities
Patient Privacy Notice (NOPP)
Grateful Patient
Coming Soon!
Leave a Review or Complaint
Would you like to share something about the care you received at Beartooth Billings Clinic? What went well? How could we have done better? Please let us know, so we can achieve our goal of providing the highest quality patient-centered care. (Note: This area is for sharing your general care comments, not private health concerns. The information you provide in your review of our care will be public. To additionally protect your private health information, please do not provide any medical information in your review. We want to protect your privacy
Compliance Department
The Compliance Department at Beartooth Billings Clinic ensures adherence to healthcare regulations, ethical standards, and patient privacy to promote safe, high-quality care.