Beartooth Home Care Receives 2024 HHCAHPS Honors for Exceptional Patient Care
Beartooth Home Care Receives 2024 HHCAHPS Honors for Exceptional Patient Care
Standing: Cynthia Doke, RN; Sheila Boggio, RN; Karen Johnson, PT; Lanette Dalley, LCSW; Ashley Laird, DPT; Jessie Peterson, Office Coordinator
Red Lodge — Beartooth Billings Clinic (BBC) Home Care is proud to announce it was named a 2024 HHCAHPS Honor recipient by MatrixCare, a leading provider of RCM services, CAHPS surveys, and advanced analytics for home health and hospice organizations. This prestigious program recognizes agencies that excel in delivering a positive patient experience and high-quality care as measured by the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) satisfaction scores.
MatrixCare evaluates performance based on the Willingness to Recommend question as a qualifier, followed by 18 other publicly reported measures for the period of April 2023 through March 2024. HHCAHPS Honors recipients must exceed the MatrixCare National Average on at least 85%, or 17, of the evaluated questions.
“We began this program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating high-quality patient care,” said Jeremy Crow, head of RCM and CAHPS survey at MatrixCare. “We’re thrilled to congratulate Beartooth Billings Clinic on their success and are so proud and honored that they have chosen to work with us in helping drive success for their agency.”
Derek Stiegemeier DPT and BBC Chief Operating Officer, credits this level of success with the effective leadership of Carrie Okken, Home Care / Hospice Manager, and the amazing work of her team. The Homecare Team is truly driven by providing what is best for the patient and this award is a direct result of the team’s commitment to ensure our patients receive the best care possible.
Beartooth Billings Clinic Home Care is the only licensed home care provider in Carbon County and serves its entirety. Patients do not have to experience the strain of frequent travel to receive necessary treatment and assessments. This care, provided in the comfort and privacy of the patient’s home, is offered at a lower cost compared to a hospital or transitional care facility. For more information, call 406.446.0660, BeartoothBillingsClinic.org.
MatrixCare provides an extensive range of software solutions and services for out-of-hospital care settings and is trusted by thousands of long-term and home-based care organizations to help improve efficiency and support a better quality of life for those they serve. MatrixCare allows providers to connect and collaborate across the care continuum to help optimize every aspect of out-of-hospital care. To learn more, visit matrixcare.com.